Do you have a great idea to make Workspace ONE Access better and more accessible to our current and future customers?

Why not share your ideas here.

PROBLEM

• The current method of setting up Single Sign On (SSO) between Workspace ONE Access and other products like Okta, PING, Salesforce.com, etc. requires a decent amount of knowledge about how SAML and SSO works, the industry ”lingo”, and the “lingo” each product uses (including ours).
• Scenarios where this is particularly painful are:
  • “I’d love to offer SSO for my apps.  I’ve heard that our Workspace ONE installation can do this, but I don’t have the time to learn how to set it up.”
  • “I’m doing a POC of Workspace ONE and would love to include SSO, but I don’t have the skills to set it up.  My very busy Okta admin offered to give me access to Okta, but I don’t know how Okta works.”
  • “My CISO is demanding that we move to SSO for our SaaS apps.  We have Workspace ONE and I’m not sure they support this, or how to get it setup. I think I’ll just move to Azure.”
     

Today configurations are done with text menus and screens.

 

SOLUTION

• What if remove the barriers to setting up SAML and SSO?
• What if we design a visual console where admins can drag and drop objects and place connectors to design how they see it working.
• Then our console/tool makes all of the changes needed using remote API calls to the different components in the diagram, providing visual feedback on whether they were successful.
• For steps that cannot be achieved via remote API calls, we step the admin through the steps using well written verbiage and screenshots.
• Our console does all the work, while the admin just visualizes what they want.
• Perfect for:
  • POCs.
  • Ad-hoc experimentation
  • Production setups
  • Troubleshooting later on

 

Admin does drag-and-drop, and we do the rest of the work

Example screen

Edited May 30, 20241 yr by Craig J. Johnston
Added linked preview screen

I love the idea of being able to setup by using a drag-and-drop UI

What about a code capture feature? Doing it once using the interface and automating the rest.

Loving this question @Craig J. Johnston! Not sure if you (and others in this thread) have seen Research's latest opportunity, but we are also working on improvements to Access 🙂

It's open to anyone using Access - if any of you are interested in helping here's the opportunity:

Design has refreshed the experience for adding and removing applications from a specific policy, and wants to better understand how usable and intuitive it is.  

What’s the opportunity? 

• 8-minute survey and clickable prototype activity via a user testing tool called Maze.
• This won't require talking or typing, just multiple choice, AND you can do this in your own time. 

Play with the prototype here! --> Open until end of day 11/15

Done