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Troubleshooting Blast


Rob Beekmans

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  • Employee

Please check these articles if you run into Blast issues. Often you can fix your issue yourself. 
If you can't solve it, post as extensively as possible on what issues you see and how you troubleshooted.

Good luck and if you solve it, please post your resolution.. Even if it was a dumb mistake, we all made those and we all learn from them.

https://techzone.omnissa.com/resource/understand-and-troubleshoot-horizon-connections

https://kb.omnissa.com/s/article/89455 - How to read Blast Extreme logs and determine packet loss

https://kb.omnissa.com/s/article/90139 - Troubleshooting Display Issues with the Horizon Blast Protocol - Black or grey screens on connect

https://kb.omnissa.com/s/article/90243 - Guidelines when Troubleshooting Horizon Blast Protocol Performance Concerns

https://kb.omnissa.com/s/article/83088 - Unified Access Gateway (UAG): Troubleshooting Intermittent Blast Connection Issues

https://kb.omnissa.com/s/article/87457 - Horizon Blast Disconnect Codes

https://kb.omnissa.com/s/article/91181 - Horizon Client Blast Error Troubleshooting: VDPCONNECT_PEER_ERROR

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  • 3 weeks later...

I've also got a post from way back that still is relevant and has tons of great info: https://www.stephenwagner.com/2020/04/04/vmware-horizon-blank-black-screen/

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Stephen Wagner (President, Digitally Accurate Inc.)

VMware vExpert (vExpert Pro, vSphere, vSAN Awards), Omnissa Tech Insider, NVIDIA NGCA Advisor, VMUG Leader, and Director (Board of Directors) at World of EUC

Check out my Tech Blog: https://www.StephenWagner.com

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