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Posted

In documentation say: "  By default, the administrator has full control of the service settings, while the viewer can only find, watch, and download recordings."

But, viewer user does not have download opcion enabled. Only administrator can download recording.

Horizon Recording Server 1.10.1

Any suggestion or workaroun for this?

 

hrecording.png

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Posted

That is an error in the docs, a user can not download recording out of security/privacy reasons.. only an admin can download. I'll get that fixed, sorry for the confusion

Posted

Thanks Rob, for you answer.

Can a user other than the administrator be created who can download the recordings?

We need this is required for audit.

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