Jeff KTG Posted July 16 Posted July 16 When we run Windows updates on our Gold Images with App Volumes installed, the service changes to disabled. Is this a known bug? TIA Jeff
Employee Graeme Gordon Posted July 16 Employee Posted July 16 We recommend that you stop the App Volumes service (temporarily disable it) before applying Windows updates. If you use the OS Optimization Tool to do Windows Updates, it does this for you. Depending on what Windows updates are being applied, we have seen cases where the changes those make to Windows, have meant that you sometimes need to uninstall the App Volumes agent, and then reinstall one all the updates are applied.
Solution Jeff KTG Posted July 22 Author Solution Posted July 22 Thanks for the advice Graeme. We use the optimization tool and we didn't know it disabled it. Now that I restored previous settings using it, the service is running.
TobiasK Posted July 23 Posted July 23 17 hours ago, Jeff KTG said: Thanks for the advice Graeme. We use the optimization tool and we didn't know it disabled it. Now that I restored previous settings using it, the service is running. When you use Command Line to start Finalizing your Master, you will also see, that OSOT Tool is disabling some part of App Volumes.
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