Product Downloads from my.workspaceone.com not working?

[MarioG]

Hi,

since a few days I am not able to download software in the my.workspaceone.com website.
I have the role of a technical admin and can open support requests and create install tokens but Download Area shows no results.
Is it a general problem for others too or just on my side? 


BR Mario

[Siddesh Patil]

I think it's a general problem as I am unable to download either, best raise a support ticket on this. 

Regards,
Siddesh

[Randy Tyler]

This is a known problem: https://kb.omnissa.com/s/article/6000124

[Dennis]

When will this problem be solved? It's getting embarrassing for Omnissa that it's taking so long to fix this problem.