I’m attempting to deploy a custom wallpaper to multiple Samsung Galaxy Active Tab 5 devices using Workspace ONE. I’ve created a custom profile with an XML payload that includes a link to the wallpaper hosted on Google Drive. Despite ensuring the file is publicly accessible and converting the Google Drive link to a direct download URL, the wallpaper deployment isn’t working. I’ve also tried alternative hosting methods like Dropbox but still haven’t succeeded.

I’m looking for guidance on the following:

1. Best practices for hosting images that need to be deployed as wallpapers via Workspace ONE.
2. Alternative solutions or specific XML configurations that have worked for others.
3. Any known issues or limitations related to using Google Drive or Dropbox links in Workspace ONE for this purpose.
4. Recommendations on troubleshooting and ensuring the deployment works consistently across all devices.

 

I found this Online, but it was not working for me 

<wap-provisioningdoc>
   <characteristic type="Wallpaper">
      <parm name="WallpaperUrl" value="https://yourserver.com/path_to_wallpaper.jpg"/>
      <parm name="WallpaperType" value="HomeScreen"/>
   </characteristic>
</wap-provisioningdoc>
 

*Please do not suggest the deployment of the Launcher. 

Thank you 

I don't think you can do this natively, but have you looked at the OEM config? For Samsung devices I would recommend Knox Configure.

Thanks, Mathieu. It seems that many of the customizations we want can only be done with Knox Configure. However, this is a premium feature that requires a premium license.

Correct, Knox Configure requires a license. If it is just for wallpaper then it would be hard to justify the cost. But there is so much more you can do with it that might be worth the investment.

@Mathieu Beaugrand Can you check if you guys can add this to WS1? Would be awsome..

• Ensure Correct File Format: Make sure the wallpaper image is in a supported format, typically .jpg or .png, and matches the device resolution for the best fit.
• Profile Configuration: Check the Device Profile settings and confirm that the Launcher and Wallpaper settings are configured correctly, especially under Restrictions or Home Screen Layout. GB WhatsApp

@aliabhatt this is correct when you just want to deploy wallpaper using Launcher, but we are missing configuration to deploy wallpaper to Android devices in general where no Launcher is used.

Take a look at the Knox Service Plugin. OEMConfig for Samsung.

https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/configure-advanced-policies/lockscreen-customization-policies/

The Enterprise Premium license is free, you generate that in your Samsung Knox Dashboard. You will need a Samsung Knox registration for this, but I guess you are already using KME so that will be the same account.

This is only for customisation for the lockscreen, not actual setting wallpaper.