Virtual_Leo Posted August 28 Share Posted August 28 Hello We run Access on-premise in a cluster of 3 nodes, version 23.09. We now want to upgrade it to 24.07, when looking at the upgrade documentation it says to remove all nodes except one, and now upgrade the node that still is connected to the loadbalancer. Upgrade a Workspace ONE Access Cluster (omnissa.com) This sounds kinda odd to me, is there really no way to upgrade with 0 downtime for the end user? We have a completly HA Horizon environment with all components loadbalanced, two pods, multiple UAGs, AppVolume Managers, Connectionservers etc. The part that currently makes the environment not 100% serviceable without any disruption is Access, which is being more and more important in our environment Quote Link to comment Share on other sites More sharing options...
Employee Sascha Warno Posted August 28 Employee Share Posted August 28 Sadly that is one of the main drawbacks of Workspace ONE Access in its current architecture On-Premises. Quote Link to comment Share on other sites More sharing options...
Employee Hussam Rabaya Posted August 28 Employee Share Posted August 28 To ensure a smooth upgrade and a stable service startup, downtime is necessary when upgrading Workspace ONE Access (On-Premises). It is recommended to schedule the upgrade during periods of low user activity. If you have a disaster recovery site, you may consider utilizing it as part of your upgrade strategy. Please note that users connected to Horizon will not be disconnected until they choose to log out of their sessions. Quote Link to comment Share on other sites More sharing options...
Virtual_Leo Posted August 28 Author Share Posted August 28 (edited) Ok thank you for the answers Is Access with a SaaS subscription expected to have 0 downtime during upgrades? Edited August 28 by Virtual_Leo Quote Link to comment Share on other sites More sharing options...
Employee Sascha Warno Posted August 28 Employee Share Posted August 28 Correct Access as SaaS service has 0 downtime. New features are constantly checked in and made available during monthly releases. Quote Link to comment Share on other sites More sharing options...
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