Monitor Horizon Pools - Alerts and Notifications

[any_guy]

Hello,

first for the officials: How come Horizon still does not have a native configuration option to setup alerts and notifications when desktop pool statuses change or vm's error out?

secondly; How do you guys monitor your Horizon Pools? The only workaround I'm aware of, is a less then optimal powershell script.

A little rant; This really shouldn't have to be this difficult. We're in 2024, there's toasters and fridges that have the capabilities to setup alerting.

[Dominik]

Hello @any_guy I'm not a Omnissa employee but I can answer for for the beginning of the discussion. When Horizon was a part of Vmware they offer vrops for monitoring infrastructure and loginsights. In my company we use combo vrops and zabbix. Of course the best tool for monitoring EUC environment's is ControlUP, but this tool is expensive. I think now Omnissa is Independent company which provides new opportunities for the development of this product.

Maybe is good idea to open a feature request for native monitoring on New Tab (aha.io)  If you open I will be first who vote your idea 🙂

 

[Wouter Kursten]

SInce I am a ControlUp employee I will leave it to others to mention our name any more but if you have any questions please let me know 🙂

Edited August 30 by Wouter Kursten

[virtualCK]

We already had Splunk so we leveraged it to provide alerts when a Horizon pool status changes. Horizon having its own built in alerts would be great, but if you have other monitoring tools, look into seeing if they are capable of providing the alerts you are looking for.

[Matthew Heldstab]

Another method that works if you don't have splunk is to have SQL server send an e-mail notification when a Horizon event that matches a specific string shows up.  We send e-mails to both our sysadmins as well as our monitoring MS Teams channel.  We will be shifting to Splunk very soon but the SQL server notifications work fine.

Looks something like this
Aug 21 2024 1:54PM ERROR connsvr.fqdn BROKER_PROVISIONING_ Provisioning error occurred for Machine MACHINENAME: Customization operation timed out com.vmware.vdi.deskt 1 POOLNAME

[Gerard Strouth]

There is also a Horizon Event Monitoring tool that used to be a fling that will monitor the events database as well. I wrote a little bit about it here with the download link https://gstrouth.blogspot.com/2024/01/horizon-event-monitoring.html

[Hussam Rabaya]

Yes @Gerard Strouthyou mean this tool " Horizon Event Notifier " which is now in techzone

https://techzone.omnissa.com/sites/default/files/associated-content/Horizon_Event_Notifier_1.zip

it collects and sends the alerts via email (SMTP) to users that are specified during the configuration process. It allows aggregation of alerts across multiple Horizon View Pods and for near real-time alerting of Horizon 8 a

[Gerard Strouth]

Awesome! VMware had removed it but looks like Omnissa has it posted again, the GitHub location has the code though if you still want to make any modifications. 

[GoShen]

Very Awesome! I got to see if I can get this Event Notifier working!

[Robin Harmsen]

We have been using Horizon Reach, not sure if that is still available as Fling.

Would be nice to have more 'native' alerting and monitoring within the connection servers or in the universal console.

[Gerard Strouth]

Very easy to get working, only needs the database connection info. Yeah I agree some native alerting would be nice.