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Workspace One - Android Lost Mode and APIs


Go to solution Solved by Akito Ogushi,

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Can you get do a GET on the address minus the lostmode/true but with tags instead to check if the device uuid is correct.

So as example GET https://{{hostAW}}/api/mdm/devices/eexxxxxx-1221-49a6-982e-247d33876cdf/tags

This should give at least a 204 code in return. The 404 on the PUT usually means device not found.

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13 minutes ago, Sascha Warno said:

Can you get do a GET on the address minus the lostmode/true but with tags instead to check if the device uuid is correct.

So as example GET https://{{hostAW}}/api/mdm/devices/eexxxxxx-1221-49a6-982e-247d33876cdf/tags

This should give at least a 204 code in return. The 404 on the PUT usually means device not found.

Still a 404 not found.

But some mentioned on a reddit post, that lost mode api was realeased in 2402 and we have 2310.

Have not been able to find proof of that, but it seems to be correct.

My bad! Messed up url. 204 no content on the tags.

Edited by LukasPetersen
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Hi,

Lost mode API is mentioned in "What's New" section in 2402 release note.

I think you can not use this API if your UEM version is 2310 .(In our 2306 environment, same 404 error returned.)

https://docs.omnissa.com/ja-JP/bundle/Workspace-ONE-UEM-Release-NotesV2402/page/WorkspaceONEUEM-ReleaseNotes.html#whats_new

Edited by Akito Ogushi
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1 minute ago, Akito Ogushi said:

Hi,

Lost mode API is mentioned in "What's New" section in 2402 release note.

I think you can not use this API if your UEM version is 2310 .(In our 2306 environment, same 404 error returned.)

https://docs.omnissa.com/ja-JP/bundle/Workspace-ONE-UEM-Release-NotesV2402/page/WorkspaceONEUEM-ReleaseNotes.html#whats_new

Thanks for the release notes. Ill think of something else to do 👍

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