Arthur Posted September 11 Share Posted September 11 Hey everyone, I’ve recently started working with Workspace ONE and hit a bit of a roadblock. I’ve created a bunch of sensors and assigned them to my test Windows VM. From what I’ve read and based on a screenshot I came across, I should be able to go to my device in the console and see the data from the sensors. However, when I go to my device, where I can see sections like Summary, Compliance, Profiles, etc., I don’t see anything related to Sensors. Has anyone run into this or know why I’m not seeing the Sensors option? Any guidance would be appreciated. Thank you in advance! Quote Link to comment Share on other sites More sharing options...
Robin Harmsen Posted September 11 Share Posted September 11 Not sure what UEM version you are using, might be a need to update to a newer version? The sensors/data should just be available here when you look at the device. Quote Senior Engineer (SDDC, EUC, DBA, Applications) at the Netherlands Cancer Institute - Antoni van Leeuwenhoek Hospital (NKI-AVL) Link to comment Share on other sites More sharing options...
Arthur Posted September 11 Author Share Posted September 11 This is a UAT SaaS environment running version 23.2.0.23 (2302). On my screen, after "Baselines," the sections appear as "Apps" followed by "Updates." Additionally, the "Scripts" section is also missing. Quote Link to comment Share on other sites More sharing options...
Akito Ogushi Posted September 12 Share Posted September 12 (edited) Hi, According to the documentation, you can use the Sensors tab on the Device details page like Robin's screenshot even in the UEM2302 SaaS environment. I think you need to create a support request to resolve this type of issue.https://docs.omnissa.com/bundle/Windows_Desktop_ManagementV2302/page/uemWindeskSensors.html#device_details_sensors Edited September 12 by Akito Ogushi Quote Link to comment Share on other sites More sharing options...
Employee Sascha Warno Posted September 13 Employee Share Posted September 13 what is the enrollment type for the machine? Company owned or employee owned? Quote Link to comment Share on other sites More sharing options...
Employee Chris Halstead Posted September 17 Employee Share Posted September 17 (edited) What is the CN of the environment? I suspect it is not control plane enabled yet. Feel free to DM it to me as well and I can check Edited September 17 by Chris Halstead Quote Link to comment Share on other sites More sharing options...
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