Chris Gleeson Posted October 22 Share Posted October 22 (edited) Hello, I should save this post as a template so I don't have to keep typing it out.. I have been trying to get a renewal quote for months now from Omnissa. My partner vendor is listed on the Omnissa website, they are working with the reseller Carahsoft, and I am being told that Carahsoft are receiving no response from Omnissa. I have filled out the contact form several times without a response from Omnissa, my vendor and reseller are frustrated as well. I am going to repeat my oft-stated question: How can I get Omnissa to take my money for their products? Can someone provide a direct contact, or a way for me to reach the Omnissa sales team so I can persaude them to respond to my request for renewals through the appropriate channels? Thank you to anyone able to provide a concrete answer. Chris Edited October 22 by Chris Gleeson Link to comment Share on other sites More sharing options...
Administrators Radina Ivanova Posted October 22 Administrators Share Posted October 22 Hello @Chris Gleeson Thanks for reaching out and sorry to hear you're having issues with getting your renewal quote! I have reported your message to our internal teams who will try to find the best contacts for your needs. Please be informed that an SME might reach out to you directly on a personal message to seek more details about your specific case. I really hope we can get this resolved for you asap. Thank you for your patience! Link to comment Share on other sites More sharing options...
Administrators Radina Ivanova Posted October 23 Administrators Share Posted October 23 Hello again! Coming back with a quick update - I got a confirmation from our internal SME team that they've reached out on a personal message and the case is being investigated. Link to comment Share on other sites More sharing options...
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