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Curious if anyone has seen if there is going to be an updated version of the Horizon HelpDesk Agent Tool?

I'm still running an old version that constantly checks for the view composer with an api call which doesn't exist in Horizon 8 so it clogs up the logs with a bunch of garbage.

image.png.93bad84c18e437649ec881e58b2866aa.png

That's what the desktop icon looks like, the version I've got is 1.5.24 not sure if anyone has a newer one out there.

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  • Sean Massey-1
    Sean Massey-1

    IIRC, that tool was a fling.  It never had official support, and I believe the main developer behind it has since left VMware/Omnissa.

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IIRC, that tool was a fling.  It never had official support, and I believe the main developer behind it has since left VMware/Omnissa.

Sean Massey
Independent Consultant/Analyst/Blogger | VCDX-EUC 247
Vice Chairman of the Board - World of EUC
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56 minutes ago, Sean Massey-1 said:

IIRC, that tool was a fling.  It never had official support, and I believe the main developer behind it has since left VMware/Omnissa.

Well, that's a bummer to hear, hopefully someone decides to revisit it someday.

Honestly, I find it a nice for a quick glance and helps with supporting end users really easily, but as you said I'm assuming Andrew Morgan no longer works with VMware/Omnissa so it could just end up being abandonware.

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