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Horizon Client for Windows Installation Failed


M-Ali

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While trying to install Horizon Client for Windows [latest version], I get this error message "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
what should I do?

Client Issue.PNG

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Hi M-Ali,

The first check is to look at the log of Horizon Client Installation to see if there is an indication of which DLL is missing. 

The installation log is in this folder: 

C:\ProgramData\Vmware\logs

and the file is 

vminst.log_XXXXXX_XXXXXX.txt vmmsi.log_XXXXXX_XXXXXX.txt VMware_Horizon_Client_*.log

 

More Log information 

Horizon Client for Windows Log Files

 

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