Downloading Logs from Horizon console error 2406

[Jesus Lopez-1]

After upgrading from version 2312.1 to 2406 we can see the logs but we cannot download them and sort them. Anyone else have this issue? 

[GoShen]

Can you tell us where you are looking to download the logs? If its the connection server, you should find an option on the Windows Start Menu > Horizon node that will generate them for you.

[Wouter Kursten]

Log Bundles are the way to go if you want log files https://kb.omnissa.com/s/article/1017939

[Jesus Lopez-1]

Hi meant to put event log from the horizon console. 

[Victor León]

Hello Jesus, 

A screenshot of the error would be great help.

[Jesus Lopez-1]

[EmilianW1]

On 11/12/2024 at 12:19 AM, Jesus Lopez-1 said:

Hi,

Have you followed https://docs.omnissa.com/bundle/Horizon-AdministrationV2303/page/CollectLogsinHorizonConsole.html to configure a Role before running a Log collection?

[Jesus Lopez-1]

Yes I did that and still the same error.