Application version reporting for apps that auto update.

[Scott Gardiner]

Hi,

Not sure if anyone else has come across this and has a solution.

We package up some Windows apps, in this case Nessus Tenable agent for Vuln scanning, the version that is uploaded is 10.4.1.20157.

The application then autoupdates but we don't see that in WS1, all we see is the version number related to the package that was uploaded.

This makes application version reporting impossible, to the point where we need yet another agent installed on the device so that we can gather accurate version number reporting, as you can see below, Lansweeper reports the correct version number. 

I know that Omnissa have plans to implement Vulnerability remediation tools into Workspace ONE but I don't understand how they can do that if the solution doesn't accurately report back software that is actually installed. 

Unless i'm doing something wrong? 

[Phillip Helmling]

Hey @Scott Gardiner this is a known issue and we are working toward resolving it by consolidating and updating our application sampling. You should see both the assigned and the actual version in the Device Details > Apps tab and these are also reported in the Intelligence Console.

Vuln wouldn't help here IMHO

[Scott Gardiner]

Hi @Phillip Helmling -  Thank you for coming back to me. A couple of your fantastic Omnissa team members pulled me into a call the other day and explained to me a bit about what the future will look like and how this problem will be solved!

The future looks great, and the fact that they came back to me in person highlights why I love working with Omnissa. 

 

[Allan]

In the meantime, you could create a sensor to look at the product version of the exe (or similar) to help with reporting.

Something like:

$exe=Get-ChildItem C:\windows\notepad.exe
if((Test-path -Path $exe) -eq $true)
    {
    Write-output $exe.VersionInfo.ProductVersion
    }
else
    {
    Write-output "Notepad not found"
    }