How to Follow Posts and Set Up Notifications - Tips & Tricks

[Jenn Godwin]

Hello Omnissa community! It's been a minute, but I am back with another tips & tricks post to help you use our forums to their full potential🤓 

As you know, these forums are the best place to interact directly with Omnissa employees and your fellow community members. Hopefully you have also seen that it's a great place to catch Omnissa webinars, find upcoming event information, and stay up to date on other important news. If not, don't worry too much - you can always follow key forum areas and get notified to make sure you never miss out on the things that interest you!

In this post I will outline how you can adjust your notification settings to fit your needs, as well as how to follow various types of content on the forums including the topics you start or reply to, specific subforums, and our event calendar. 

 🔔Notification Settings

First, let's look at the notification settings, which you can access by clicking the bell icon in the top right corner and then selecting Notification settings at the top of the list.

This will take you to the settings page where you can adjust the default settings for the many various types of notifications available to you on the forums. A bit down the list you will see the Followed Content section, where we highly recommend setting the system to automatically notify you about new posts on topics that you create or reply to. This will ensure that you see any answers to your questions and/or replies to discussions you participate in.

You can also adjust the default settings for how often the system will notify you and how it will do so - via the forum notification list, email, or push notifications if enabled in your browser.

Further down the list you will also see the Event Reminders section, where you can adjust how the system sends requested event notifications.

💬Following Topics

To follow any topic on the forums simply open the page and click the Follow button near the title of the post. From there you can adjust how often you will get notifications about new replies on in the topic, if different than your default settings, and decide whether or not to show others that you follow the topic. Then click the second Follow button to finalize your choices.

To follow a topic when you create it, just toggle on the Follow topic switch near the bottom of the post editor before you post it. This will be on by default if you enable the automatic following settings for your account. 

To follow a topic that you post a reply to, you can once again just toggle the Follow topic switch before submitting your reply.

📃Following Subforums

You can also follow specific subforums that interest you. Navigate into the subforum in question and click the Follow button near the subforum title. Again, you can adjust the settings for notification frequency and showing that you follow this subforum before you confirm the choices by clicking the second Follow button. 

You may notice that our main product categories do not have the follow button at the top. This is because they only hold other subforums and not individual posts, so there are no new topics to be notified of in that space. Instead, you will follow the individual subforums within each category.

For example, the Horizon category does not have a follow button, but if you click into the various subforums there you will be able to follow each of them.

📆Following the Community Calendar & Events

To follow our community calendar, navigate to the Events tab at the top of the page. You may notice the Subscribe button, where you can subscribe to the iCalendar feed if supported by your calendar app. However, for this post we will focus on how to follow the Community Calendar for event notifications directly on the forums. First, you will need to click into the month, week, or day view of the calendar - next to the Subscribe button.

Here you will find the same Follow button as on the subforum pages, and you'll be able to adjust the settings before following the calendar. Once you've followed the calendar you will be notified when events are added to it.

On the calendar, you can also click into individual events to RSVP, set a reminder when they are approaching, and follow the event itself to be notified of any updates to the event. 

🎛️Managing Your Followed Content
Over time, you may want to see a list of the content that you follow and adjust your settings for each type of content. To do so, click your name in the top right corner and navigate to Manage Followed Content. 

This will take you to a page where you can do as the name suggests and manage what content you follow. On the left you will see a list of each content type on the forums, which you can click into to see a list of everything you follow of that type. From there you can adjust your preferences or unfollow things as desired.

 

That's it for now - I hope this post helps you get the most out of the forums and never miss the things that interest you!

If you have any questions about using these forums them, please drop a reply here and let me know so I can cover your requests in future tips and tricks posts.