Jump to content

Recommended Posts

Posted

Hi.
Every test i have run requires a reinstall of DEM after an upgrade to Windows 11.
Anybody with the same problem?
Maybe a solution?

It's not a major issue and it only takes a few seconds, it just stops the upgrade from being completely automated.

  • Replies 6
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted

Just to elaborate, DEM is still installed and seems 'OK' - it just doesn't do anything.

Uninstall and reinstall solves the issue, reinstalling/repair doesn't.

  • Employee
Posted

Hello, is the DEM service auto started when user logs in?  maybe service is down due to change in startup setting for after upgrade 
Another reason might be, AV/Defender blocking the service. 

Posted

The service was set to manual - starting it doesn't solve the issue though.
Will be looking through the logs - hadn't really done much to solve it.

Posted (edited)

Re-checked, starting the service doesn't fix it.
Theres a driver in the Immedio directory - if that is relevant it might be that the Win11 upgrade disables the driver.

Running the update with /migratedrivers ALL - might fix the issue.

Edited by itaut

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...