Hi All, Looking for some advice here.
We have a fleet of Company-owned iOS devices managed by WS1 with a mixture of Supervised and non-supervised.
Currently, when a user leaves the company, we do an Enterprise wipe on the device.
Unfortunately, this sometimes backfires because if the user refuses to give their Apple ID details, we are invariably left with an unusable device.
Any suggestions for a better way of doing this so we can retain use of the device?
For example, is there a way to remotely change the passcode on the device so can later login and do a controlled erase? What about Organisation-Linked Activation Lock, can that be of benefit here?
Rare
