Maybe your employer and the technicians aren't able to deliver support because of the following...
The documentation for Horizon Client v2406 mentions it supports:
Ubuntu x64 20.04, 22.04, and 24.04
Red Hat Enterprise Linux (RHEL) 8.10 and 9.4
Not sure if Linux flavors based on Ubuntu, like Mint, are also supported.
I know this doesn't solve your question, but the first step is to test on a supported operating system, imho...