Trutch

Hi @MarcusI, have you seen the below article? https://docs.omnissa.com/bundle/GettingReadyforAppleReleasesVSaaS/page/GettingReadyforAppleReleases2024.html It includes the custom XML required while we work on the GUI.

Are you managing the device using Custom DPC or Android Management APIs? I know AMAPI is available in beta environments but I'm not sure if this has launched in production yet. https://blogs.vmware.com/euc/2023/10/vmware-workspace-one-unveils-next-evolution-of-android-device-management-with-amapi-beta.html

Important to note that for our MSPs, 2408 is a pre-req for Mod Stack, not 2406.

The timing of your issue reminded me of this post I saw on Reddit. It may be worth reviewing this. https://www.reddit.com/r/WorkspaceOne/s/mSnsEBXUOM

@Daisuke Yajima I've been updated overnight that this is currently being worked on and will be published on the Omnissa website once complete. I don't have an ETA at this point.

I've asked about this internally, I'll get back to you again once I have a response.

If like me if need to access a range of environments, you have likely needed to check the UEM version. The quickest way previously to do this was via the "about" link on the login page. I've seen a few people unaware of the change in behaviour of this link from 2406 onwards. Rather than login, you can now use the below health URL: https://{DEVICESERVICESURL}/deviceservices/v1/awhealth The about page link behaves as previously designed if you are logged in.

@Michael I agree they are under-utilised. Below are a few of the examples of how I've seen customers and partners use our APIs to get others thinking about how these can be used in their organisation: I've seen large retailers integrate UEM with other systems to automate the creation and deletion of organisation groups as they open and close stores. Managed Service Providers with large quantities of customers leverage the APIs to determine changes in enrolled counts and enrolled platforms. WS1 Assist sessions can be launched via API removing the need for helpdesk teams to have access to UEM. Service Providers have defined templates for new customer environments. Automation and integration with the APIs allow Service Providers to then orchestrate some of the environment-build processes.