Shay Edri Posted May 30 Share Posted May 30 after installing new Teams version 2.1 on horizon environment Operating system - windows LTSC 2021 21H2 View version 8.10 2306 App Volume - 2309 4.12 1.Installation has been performed on the base image successfully and is working properly on the base image 2.We generate new snapshot and update pool in the view (by IC ) 3.When the user connects to the machine in the pool and attached the writable (bu appvol) we cannot see the new Teams installation 4.When we Disable the writable to this user (bu appvol)and reloing the new teams working well 5.If we crate new writable (bu appvol) to that user we can see the new teams but canot open it can someone share if anyone encountered this type of problem? thanks Shay Quote Link to comment Share on other sites More sharing options...
vRickE Posted May 30 Share Posted May 30 I have seen issues like this with writable and the new teams. AppVolumes 2312.2 is supposed to fix these issues. https://docs.omnissa.com/bundle/AppVolumesReleaseNotesV2312.2/page/AppVolumes-ReleaseNotes.html “new Microsoft Teams” application fails to launch when Profile-only or UIA+profile Writable Volume is attached to the agent computer. NOTE: When this issue occurs, no error message is displayed by the application. [AVA-23756] 2 Quote Link to comment Share on other sites More sharing options...
Shay Edri Posted May 30 Author Share Posted May 30 Great thank you @vRickE for the feedback i will check it and update Shay 1 Quote Link to comment Share on other sites More sharing options...
Employee Roch Norwa Posted June 2 Employee Share Posted June 2 @Shay Edri thanks for bringing this up and thatnks @vRickE for a good call! If you ever decide to package new Microsoft Teams client to use with App Volumes follow this KB article for step by step guide: https://knowledge.broadcom.com/external/article/321547/capturing-new-teams-as-a-package-in-app.html 1 Quote Link to comment Share on other sites More sharing options...
Shay Edri Posted June 3 Author Share Posted June 3 Hi , we did upgrade the APP Volume server and client to the new version 2312.2 and the new teams are available but only in with new writable and not with the existing version we have around 300 users and this will be very hard to create new writable for everyone any suggestion ? @vRickE @Roch Norwa Quote Link to comment Share on other sites More sharing options...
Employee Roch Norwa Posted June 3 Employee Share Posted June 3 @Shay Edricould you try adding below exclusions to an existing affected Writable Volume of some test user? exclude_registry=\REGISTRY\MACHINE\Software\Classes\PackagedCom exclude_registry=\REGISTRY\MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\ms-teams.exe exclude_registry=\REGISTRY\MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\ms-teamsupdate.exe Use this procedure to add exclusions: https://blogs.vmware.com/euc/2016/03/app-volumes-snapvol-cfg-writable-volume-customize-configure.html Quote Link to comment Share on other sites More sharing options...
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