The community team is thrilled to welcome everyone into our new forums! As we get started there are so many features and settings for you to take advantage of and make your forum experience great.  This post will go over a handful of the most helpful features to start using, and our team will share more tips & tricks here in the forum resources section as time goes on.

Posting

When you want to create a post on the forums you can either use the +Create button at the top of the screen and select the correct sub forum from the drop down list, or you can go into the sub forum you wish to post in and use the Start new topic button there.


 

You will notice that some of the sections do not allow topics to be posted. These are categories that hold more specific sub forums, so if you go one level deeper you should be able to post just fine!

Tagging & marking solutions

When you post, be sure to tag your content. This will help us ensure content is in the correct subforums, make our search results better, and make it easy for other users to find your content. This is a great way to assist others who might have the same question as you, or who are searching the site and might find the insights that you are sharing helpful.

If you aren't sure what tag to use or how to spell it, just start typing. Our list of predefined tags will pop up and you can choose from them, or create your own.


 

If you ask a question and someone answers it in a way that resolves your issue, please feel free to mark the response as the solution. This helps other users who are looking at your post quickly find the correct answer!


 

Interacting & engaging with others

We encourage you to get involved in this community space, and engage with other users here. There are many ways you can do that, such as reacting to posts and replying with comments of your own!

See the full post for more...

Code of Conduct

This community is comprised of global participants with different perspectives, unique backgrounds, culturally based ways of communication and varying knowledge / skills levels. To ensure that all participants have a positive experience in the forums, we expect all users to adhere to the website Terms of Service as well as the Code of Conduct do’s and don’ts that we are sharing here. If the guidelines provided in this living document are not followed, the moderation actions detailed below may be taken. The goal is to create a collaborative forum for education and discussion about our products and solutions, allowing us to work together for the betterment of all our end users. These guidelines are in place to provide clear expectations and ensure this is a safe and respectful place for all users - customers, partners, and employees.  

Do:

Be respectful: Treat all forum users, including other members, moderators, and employees with kindness, empathy, and respect. Recognize and appreciate the diversity of backgrounds, experiences, knowledge levels, and opinions within our community.


Have patience: We know how imperative it is to get your questions answered and your issues resolved, and we will do our best to ensure a great experience seeking help on these forums. During this time of transition there are sure to be some snags, so your patience is appreciated as we stand this forum up and get going! Our internal team will be actively engaged and helping as they can, but research takes time to give our end users practical and validated responses.


Use inclusive language: Use inclusive language that promotes a welcoming atmosphere. Avoid offensive or exclusionary comments related to race, ethnicity, gender, age, sexual orientation, disability, religion, or any other personal characteristics.

...

Hello, Omnissa community! 

Introducing the fresh digital forum brought to you by your Omnissa Community Team! We’re absolutely thrilled to unveil this new platform designed with YOU in mind. Your community team has been eagerly anticipating this moment, and we are excited to embark on this digital journey with all of you. This forum for the Omnissa Community is set to become the go-to hub for learning, connecting, and providing feedback for product usage and enhancement.  

As we delve into our products, education is key, and that’s where you come in. Through this engagement platform, we’re breathing life into our community programs, but we need your participation to make it truly shine. So let us quickly tell you a bit about the offerings of this site.  

Within this forum, you’ll find yourself seamlessly integrated into our Tech Zone site, offering you a comprehensive learning experience along with channels for engagement and feedback – all conveniently in one place. With a wealth of technical resources at your fingertips, we’ve worked hard to ensure your experience here is as effortless as possible. Our aim is simple; to create a central space where you can ask questions, connect with fellow community members, EUC Experts, and the Omnissa Team directly, and contribute to the evolution of our product lines.  

Structured for functionality, our forum directs you straight to the products you’re interested in, with each widget serving as a gateway to deeper understanding. We encourage you to utilize the tools respectfully, whether you’re leaving a comment, posting a question, or engaging in discussions with others. But what does this forum offer you? A wide array of product learning opportunities such as; online resources, blogs written for you by our EUC Experts and internal team, and areas to connect with each other as we grow this community and engage with our team directly.  

Here are a few best practices while you navigate your way through this digital platform offering;  

When posting, use the predefined tags created for you allowing others to easily find resources. 

Be respectful of this tool and those you engage with. 

We aim to answer questions promptly, but your patience is appreciated. 

Engage with others in this community for full experience and knowledge sharing.  

Have FUN and enjoy LEARNING more about our products and services.  

To learn more about the future of Omnissa, check out the full blog HERE. Encourage others to join the community!  🫶

 

Your community team is looking forward to what we will build together as we work collaboratively with all of you.  

Sincerely, 

 

@Dale Carter @Holly Lehman @Jenn Godwin @Radina Rasheva