John Twilley Posted July 3 Share Posted July 3 I'm looking for clarification on KB 1000590 --> The View virtual machine is not accessible and the View Administration console shows the virtual machine status as Already Used (1000590) (omnissa.com) We are having random issues where a user cannot connect to a non-persistent desktop. When investigated, the desktop state is "already used". The pool is already set with the pae-DirtyVMPolicy=2: Automatically refresh virtual machines. The KB mentions adding some timeout values that I'd never seen published before. cs-suspendpolltimeout=90000 and cs-suspendpolltime=1000 Has anyone added these values before? This does not happen very often, but when it does, it involves the Clinical worker calling the Support Desk to delete the VM and causes disruption. I'd like the VM to just automatically delete as per the DirtyVMPolicy. Quote Link to comment Share on other sites More sharing options...
Gerard Strouth Posted July 9 Share Posted July 9 I have not added anything other than pae-DirtyVMPolicy=2 Quote Link to comment Share on other sites More sharing options...
John Twilley Posted July 12 Author Share Posted July 12 That's all I ever add as well. That's why that KB article confused me, as I'd never heard of adding Polling timeouts. And I cannot find ANY other mention of those polling values anywhere on the Internet. Quote Link to comment Share on other sites More sharing options...
John Twilley Posted July 16 Author Share Posted July 16 I'll open a Support ticket and share my findings. Quote Link to comment Share on other sites More sharing options...
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