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Akito Ogushi

EUC Experts
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Posts posted by Akito Ogushi

  1. Hi, 

    Is there any error logs in the ACC log file?
    The ACC log is located at the following path:
    C:\VMware\AirWatch\Logs\CloudConnector\CloudConnector.log

    If there are no error logs, you can further investigate by setting the log level to "Verbose" using the steps mentioned in following document:
    https://docs.omnissa.com/ja-JP/bundle/TroubleshootingandLoggingGuide/page/IntegratedServicesLogging.html#vmware_airwatch_cloud_connector_acc
    >Change ACC log level

    After changing the log level, reproduce the error and check the error log again.

    • Like 1
  2. Hi,

    Powershell integration can also work with ACC, but ACC is not a required component for Powershell integration to work.

    The ACC advanced settings allow you to choose whether Powershell communication goes through ACC or not.

    image.thumb.png.97d54716b197b1ca3bef3fcc3562610a.png


    So if you're using Exchange Online, I think Powershell integration with "Exchange Powershell" setting disabled in ACC is the best way to manage MEM.
    https://docs.omnissa.com/ja-JP/bundle/WS1UEM_PowerShell_Integration_GuideVSaaS/page/EnablePowerShellIntegrationinWorkspaceONEUEM.html

  3. Hi,

    There isn't a lot of configuration in the OneDrive app configuration.
    According to the MS documentation, all you can do is "Allow organizational accounts only".
    https://learn.microsoft.com/en-us/mem/intune/apps/app-configuration-policies-use-android#allow-only-configured-organization-accounts-in-apps

    This setting is preset on the Application Configuration tab of Assignment Settings.

    image.thumb.png.4d96a0249a86d85693563c5175631a64.png

     

    This configuration requires setting the value to match the user's Microsoft account and you can use lookup values such as {UserPrincipalName}, {Email}, etc.

    • Like 3
    • Insightful 1
  4. Hi,

    In our environment, a similar error screen has appeared on other settings screens before, but no errors were displayed in the console log etc.
    At that time, I had to open a support request because the error was recorded in a log that only the support team could see, so I recommend you to open support request.
    Support team may check and investigate debug log.

    • Like 1
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