Simon Frankiewicz

Thanks for the tip, uninstalling the packages solved the issue.

Let me know if you can and if the connector is now working properly.

Do you have a path for updating Workspace ONE Assist. Because I plan to upgrade the OS version, and I don't know how the application will behave after the version change?

Hello, I join the topics. I understand that you are working, will the update be available for all consoles currently available or only for 2406? Can you provide the KB number or Ticket number, it would be helpful to inform customers about it.

I don't know if this topic concerns this problem. But after migrating from Vmware to Omnissa all message templates have an element that doesn't load. Link to the logo that is out of date because it should no longer be Vmware, but Omnissa. Such a change should be implemented in all available UEM versions in the SAAS and onPremise versions.

Thanks, I'll try to do that.

The solution to the problem that works when I have this problem with customers. 1. Generate a new token for Omnissa Workspace ONE Access. (if you have this symptom, you need to re-generate the token, you can't use the token again) 2. You need to prepare the public keys of the Root, Intermediate certificates signing the FQDN address of Workspace ONE Access. 3. You choose the advanced installation of the Agent and upload the certs and the new key. It solves the problem in 99% of cases.

Hi, I have a problem updating Access. Maybe someone has encountered this problem. Installing OS RPMS Installing Create Repo RPM Verifying packages... Preparing packages... createrepo_c-0.11.1-5.ph3.x86_64 19:26:54: posix_spawn avoided (fd close requested) 19:26:54: posix_spawn avoided (fd close requested) 19:26:54: posix_spawn avoided (fd close requested) 19:26:54: posix_spawn avoided (fd close requested) Directory walk started Directory walk done - 252 packages Temporary output repo path: /opt/vmware/horizon/4.0/.repodata/ Preparing sqlite DBs Pool started (with 5 workers) Pool finished Install photon-upgrade rpm Verifying packages... Preparing packages... photon-upgrade-1.1-1.ph3.noarch The openssl-c_rehash 1.x package is installed. Removing openssl 1.x rpms before upgrade to photon4 error: package openssl-c_rehash-1.0.2zi-1.ph3.x86_64 is not installed error: package openssl-1.0.2zi-1.ph3.x86_64 is not installed 2024-09-10T19:26:54+00:00 Upgrading Photon OS from 3.0 to 4.0. Assuming that data backup has already been done. 2024-09-10T19:26:54+00:00 Recording list of all installed RPMs on this machine to /tmp/photon-upgrade.sh-2024-09-10-19-26-54/rpm-qa.txt. 2024-09-10T19:26:55+00:00 Creating backup of RPM DB. 2024-09-10T19:26:55+00:00 Generating tdnf cache on Photon OS 3.0 Error(1238) : Couldn't read a file:// file Error: Failed to synchronize cache for repo 'vCenter bundled Photon OS 3.0 (x86_64)' from 'file:///opt/vmware/horizon/3.0' Refreshing metadata for: 'vCenter bundled Photon OS 3.0 (x86_64)' Disabling Repo: 'vCenter bundled Photon OS 3.0 (x86_64)' Metadata cache created. 2024-09-10T19:26:55+00:00 The following deprecated packages will be removed before upgrade - libxml2-python python-lxml python-six python-xml python2 python2-libs 2024-09-10T19:26:55+00:00 Generating tdnf cache on Photon OS 4.0 Refreshing metadata for: 'vCenter bundled Photon OS 4.0 (x86_64)' Metadata cache created. 2024-09-10T19:26:55+00:00 Finding packages in the target repo. This may take several minutes. 2024-09-10T19:26:56+00:00 Error: Packages - libdnet tcpdump - are not available in the target repo for OS upgrade. Please provide the correct repo having the required packages. Original list of RPMs and RPM DB are stored in /tmp/photon-upgrade.sh-2024-09-10-19-26-54, please provide contents of that folder along with system journal logs for analysis; these logs can be captured using command- # /usr/bin/journalctl -xa > /tmp/photon-upgrade.sh-2024-09-10-19-26-54/journal.log Cannot continue. Aborting. OS upgrade from photon 3 to photon 4 failed.