After about a 48-hour period, it was determined the account was locked, support unlocked it, but only after this time, did it remain unlocked and for the last 24hrs it is has been working. We will continue to monitor this moving forward, but we have not been able to determine why this happened. We still suspect the Maintenance that was done on July 12 as the culprit but cannot prove it. Just be aware accounts can randomly lock on you.
