Victor León

Hello, There will be a dump file in the client log bundle. You can use WinDbg to review the file. Is the faulting module: C:\Windows\SYSTEM32\ntdll.dll ? We are working on a fix with above module coming with 2406.1

Hello, In Horizon Console, select Settings > Servers. On the Connection Servers tab, select a Connection Server instance and click Edit. On the General tab, select the Enable Host Redirection option.

Hello Try this as it might help. Stop the services in your CSs. Go to the location "<INSTALLDIR>\VMware\VMware View\Server\broker\webapps" in all non-working CS. Delete the rest folder. Restart the connection server. Refer to: https://docs.vmware.com/en/Management-Packs-for-vRealize-Operations-Manager/1.2.1/Horizon/GUID-670DC88E-4509-416C-8CD3-AB488C1423D0.html

Hello, You might be facing this issue, please check. https://kb.omnissa.com/s/article/94217

Hello, Yes, the packaging machine must be domain joined and an appropriate version of the App Volumes agent must be installed. Check in your AVM Admin UI if the VM shows up under Directory>Computers. If the machine is missing from the list, then it will not be available when you create the package. If its missing, make sure you can ping the virtual machine and resolve the DNS name of the VM. There must be a Computer Object in AD also.

Hello, It is built-in into flexengine.exe

Hello, For all those having issues with DEM not picking up settings when you install it in a Horizon Cloud Next-Gen environment, I hope this will help. IF you specify the config file path through the Horizon Universal Console, the DEM agent will run as if you installed it explicitly in No-AD mode. If you don't configure that, the agent is just installed, in a kind of "dormant" fashion. If you then apply config via GPO, it will pick that up. Then, we have 2 possible solutions. 1. Do not specify the config file path through the Horizon Universal console. 2. Install the DEM agent in the Golden Image. DEM Agent (FlexEngine) installation Walkthrough

Hello, As a workaround, you can import the certificate via MMC to the certificates 'Personal' store. Then, at last reboot the service 'VMware Horizon Security Gateway Component'. The friendly name of the new certificate must be 'vdm'. It must be lowercase. Also, you need to change the old certificate friendly name to something else. This KB might be helpful. https://kb.omnissa.com/s/article/2082408

Yes probably. You will have to check and confirm though.

Hello, GPO (Exclude specific kinds of files from being uploaded) will help to exclude Shortcuts from syncing to OneDrive. https://learn.microsoft.com/en-us/sharepoint/use-group-policy#exclude-specific-kinds-of-files-from-being-uploaded

Hello, Horizon 7.13.x has reached their End of General Support (Apr 30, 2023) and has entered into its Technical Guidance Support phase (ends Apr 30, 2025). Refer to: Omnissa Horizon 7 version 7.13 Support Plan (81189) As per the lifecycle matrix notes: EOTG Extension: For this product version, an exception to the End of Technical Guidance has been applied.

Hello, Yes, it is possible to upgrade from DEM 9.9 to DEM 2312 (directly, or via an intermediate version) or uninstall&reinstall. Just take into consideration that you must upgrade FlexEngine, the Management Console, and the ADMX templates in the given order. The most important thing is that you do not create or edit a config file with a new Management Console until all Management Consoles and agents have been updated. Everything is backwards compatible, but there is no guarantee that old versions can deal with new config files.

Hello, It is not recommended to perform an in-place upgrade of the operating system of a server. Instead, I recommend that you build a new instance of WS1 UEM server in parallel.

Hello, Check if you are using the Horizon Rest API for monitoring purposes or else, by a third-party software.

DEM Configuration template for Cisco WebEx ##### [IncludeFiles] <AppData>\CiscoSpark\spark_shared_store.db #####