Greetings.
Sorry for the late reply. Maybe it will help someone else.
We had the same problem. As it turned out later, our support has already started adding devices (MacBook M3) for several months, for which support has not yet been added to MDM. At the same time, the devices were added without errors, and then the software uninstallation started randomly.
The solution is to execute SQL seed scripts to support new devices. And after that reenroll them again.
Support sent me a link where to get seed scripts - https://kb.omnissa.com/s/article/50103794?lang=en_US
The list of problematic devices can be obtained by querying the database:
select DeviceID, FriendlyName, DeviceUDID
from dbo.Device (nolock)
where DeviceModelID is NULL
Rare
Rare
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