Hi,
We are running a product we have setup in Workspace ONE via the api/mdm/products/reprocessProduct API. Sometimes the product will run straight away, and other times it will be delayed (i.e. > 30mins). When it's delayed, we can force it to process by clicking "Query" button for the device in the Workspace ONE UEM console (Devices > Details View > Device > Query). In this situation, it appears the product sent via the API is queued and only sent to the device when the Query button is clicked.
Note: We haves set ForceFlag = true, in the repcoessProduct API call. According to the documentation, this should mean the product is processed straight away without delay.
How can we make sure the product is run straight away when sent via the API? For our use case, it's critical the product is processed quickly without delay.
Thanks
