Hans Straat Posted August 13 Share Posted August 13 (edited) We already have a support ticket with Omnissa about this strange problem , this is a cry in the wild so to say. Situation ESB 2312. AD users around 150 Around 13 get the error message that appvolumes management server(s) cannot be contacted. If we run the ruby script provided by Omnissa support we get on the user the result back: Checking user 'USERNAME@DOMAIN.nl' in host 'dc01.DOMAIN.nl' at 2024-08-12 09:09:03 UTC-------------------------------- Searching started at 2024-08-12 09:09:03 UTC for 15 seconds Exception while searching user 'USERNAME@DOMAIN.nl' in host 'dc01.DOMAIN.nl': An existing connection was forcibly closed by the remote host. @ io_fillbuf - fd:7 If we change the guid USERNAME to USERNAME1 all works like a charm. Did anybody out there has a simulair issue and what was / is the solution besides recreating the users. We do net get errors on the domain controllers and the appvolume logfiles say the same as the above ruby error message. If someone has/had this issue then what was the sollution? Hopefully somebody can help me (us) out. Edit: We received a privat fix that will probably implemented in other versions and that is succesfull. regards, Hans Edited August 21 by Hans Straat Quote Senior technical specialst at Leiden University Medical Center (lumc) Link to comment Share on other sites More sharing options...
Hans Straat Posted August 23 Author Share Posted August 23 Update: After receiving the changed directory.rp file appstacks load again on group assignment for the affected users. Thanks Cliff and team for the hard work! 1 Quote Senior technical specialst at Leiden University Medical Center (lumc) Link to comment Share on other sites More sharing options...
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