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Workspace One - problem with Provisioning packages on endpoints


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Hi,

I noticed that on my newly enrolled PCs none of the provisioned packages is not deployed on endpoints. This was working before, without any problem, but now I can only see the Status: "non-Compliant - In Progress" and Last job status is "Queued" and this is for every my Product, they all stuck in Progress. Also, everything was working few weeks ago and no one didn't make any changes on Airwatch.

Does anyone have any idea what could be a problem?

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Hi,

Basically, "Queued" status means that device has not recieve product install command yet.

When I have same issue first action is running manual sync by right-clicking Hub icon intask tray and then click "Sync".

If that does not resolve issue, I think you need to do some trouble shooting like checking network conectivity or searching some error in log files.

Following URL is usefull guide when trouble shooting.
https://techzone.omnissa.com/troubleshooting-windows-devices-workspace-one-operational-tutorial#locating-log-files-and-registry-keys

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