txfree2 Posted Friday at 02:38 PM Share Posted Friday at 02:38 PM Vmware Tools: 12.4, Horizon Agent 8.13.0, DEM/UEM 10.13 I have reinstalled all the agents trying to get the C drive and the USB storage devices to show in the Horizon Client I have it working on other pools just not for sure on this pool what I did wrong. And yes I have gone into the settings of the Client and turned the USB Devices on and connected the Drive & Folder Sharing on. I would assume that I'm missing a checkbox in the tools or the agent but I turned most of them on. Yes I have the USB turned on in the agent as well. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
Alex Karibov Posted Friday at 02:54 PM Share Posted Friday at 02:54 PM (edited) Which values do you have for HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\Installer\Features_HorizonAgent\USB and HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\Installer\Features_HorizonAgent\ClientDriveRedirection on a VM where the Horizon Agent installed? Edited Friday at 02:55 PM by Alex Karibov Quote Link to comment Share on other sites More sharing options...
txfree2 Posted Friday at 03:32 PM Author Share Posted Friday at 03:32 PM (edited) They are both set to Local Edited Friday at 04:07 PM by txfree2 Quote Link to comment Share on other sites More sharing options...
Dominik Posted Saturday at 08:15 AM Share Posted Saturday at 08:15 AM Hello @txfree2, first question, for usb redirection in standard way you have to open port 32111 for vdi's machines, did you? Another way is usb redirection traffic via Blast. Quote Dominik Jakubowski EUC Expert | vExpert ⭐️⭐️⭐️ VDI Ninja https://vdesktop.ninja Link to comment Share on other sites More sharing options...
Alex Karibov Posted Saturday at 09:16 AM Share Posted Saturday at 09:16 AM If memory serves, 32111 is optional for USBR. It should work without any problems being incapsulated in BLAST. @txfree2, Please check if it's set to 'allow' for USB Access policy for your pool. Also it might be disabled via GPO for your VM. Your VM where USBR works are in the same OU and do the same GPOs apply to them? Do you have the same list of software on VMs in both pools? Is there some software on VM which might block devices? Quote Link to comment Share on other sites More sharing options...
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