EUC Tech Updates Podcast

[Ken Rowe]

Omnissa Workspace ONE & Horizon Briefing Document - Week 39-24

Key Highlights:

• Omnissa ONE Event: The flagship in-person event focusing on the future of digital work is scheduled for October in Amsterdam, September in Tokyo, and September-October in Dallas.
• Role-Based Access Control (RBAC) GA: Workspace ONE Cloud Admin Hub 24.09.05 introduces generally available RBAC, allowing Organization Owners granular control over administrator access to Workspace ONE Intelligence and UEM.
• End-User Computing (EUC) System Migration: The EUC division of Broadcom is transitioning from VMware-hosted to EUC-hosted systems in April-May 2024 in preparation for becoming a standalone entity.
• End of Life for Legacy App Catalog: SaaS UEM customers should note the Legacy Catalog's end of life. On-premise customers will receive separate communication regarding migration timelines.
• Workspace ONE UEM Modernization Journey: Resource management & tracking improvements, a key milestone in the modernization journey, are now available for customer testing in limited environments.

Notable Release Updates:

• Workspace ONE Hub 24.07.1 for macOS: This release brings bug fixes and performance enhancements, including addressing macOS 15 application pop-up notifications.
• Workspace ONE Boxer (iOS & Android): Users can now reply to and forward emails received as .eml attachments. This functionality is governed by the EnableAttachedMessageInteraction KVP.
• Workspace ONE Content 24.09 for Android: Enhance the visual appeal of Live photos with new Greyscale and Black & White filters.

Important Security Information:

• No new security advisories were issued this week.
• Refer to the Omnissa Security Response Center for the latest advisories.

User Experience (UX) Research Opportunities:

Participate in UX research to provide feedback on product design and features. Current opportunities include:

• WS1 Intelligence - Device Health/Refresh Dashboard: Contribute to a 5-minute drag-and-drop exercise to help shape the development of a new device health and refresh dashboard.

KB Highlights & Announcements:

• System Migration Impacting Workspace ONE and Horizon: KB article 97841 provides details on the upcoming system migration and its impact on customers.
• Updated Requirements for On-Premise Cumulative Patches: KB article 94706 outlines new requirements for on-premise customers concerning cumulative patch deployment.

High Priority KBs:

• macOS Hub 24.07.1 Installation Issue: KB article 6000198 addresses an issue where macOS Agent (Intelligent Hub) installation requests fail on enrollment with version 24.07.1.263.
• Application & Profile Management Restrictions: KB article 6000196 highlights restricted application and profile management to specific organization group hierarchies in Modern SaaS architecture environments.
• iOS Intelligent Hub Authentication Loop: KB article 6000201 provides a solution for an authentication loop issue affecting Workspace ONE Intelligent Hub for iOS.
• Multi-User Checkout Attribute Limitation: KB article 6000202 explains the limitation of using EmployeeID and Email Address attributes for silent checkout mapping in Workspace ONE UEM 24.06's new Windows Multi-User feature.

Beta, Lab, and Tech Preview Updates:

• Workspace ONE Intelligent Hub 24.09 for Android: This beta release introduces the ability to disable Factory Reset Protection on corporate-owned devices using a Custom Settings profile.
• WS1 Tunnel for iOS: The beta incorporates TLS 1.3 support and improvements to Tunnel server connection behavior for bypass flows, potentially enhancing the performance of VOIP applications.

This briefing document provides a high-level overview of the most critical information from this week's release. For detailed information and specific instructions, please refer to the linked resources within each section.