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Xerox Print Driver not working when an app is attached


DFMIT

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I have xerox v4 drivers installed on our print server and the xerox desktop print experience app installed on the gold image. When an app is attached via app volumes 4, the printing does not work and if you try to print a test page the following error is displayed:

Operation could not be completed (error 0x000003e3)
The I/O operation has been aborted because of either a thread exit or an application request.

If I click on printer preferences it brings up the generic printer preferences instead of the Xerox print experience.

 

As soon as a remove all attached apps, the printer functions normal.

 

Has anyone had this issue? Any recommendations on a fix?

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Try figuring out if this is a particular AppVolume that gets attached and investigate that App.
Can be invetstigated by attaching one by one.

Might be something that gets installed in that AppVolume package that corrupts printer drivers/settings.

Senior Engineer (SDDC, EUC, DBA, Applications) at the Netherlands Cancer Institute - Antoni van Leeuwenhoek Hospital (NKI-AVL)
 

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