Milan KTG Posted July 25 Share Posted July 25 Hello, We installed New Teams on Gold Image. However sometimes the app does not show up at all in the Start Menu. We are using VMWare DEM. Sometimes deleting Classic Teams app capture fixes it, sometimes we have to Wipe Default Apps and FTAS and log off and log in, it will show. Wondering what exactly is causing this? Quote Link to comment Share on other sites More sharing options...
Jubish Jose Posted July 25 Share Posted July 25 I won't recommend running both classic Teams and new Teams on VDI together. We have it on one of our pools and it causes conflict sometimes. Is it not showing when you search for the app in the start menu? Does it show if you open start menu and scroll down? Quote Link to comment Share on other sites More sharing options...
Employee Graeme Gordon Posted July 26 Employee Share Posted July 26 Not sure what is causing your issue as it sounds like sometimes it is showing up and then other times it is not. You may want to create a shortcut for the new Teams client in DEM, probably on the Desktop. Create a new shortcut and define the target as %localappdata%\Microsoft\WindowsApps\MSTeams_8wekyb3d8bbwe\ms-teams.exe Quote Link to comment Share on other sites More sharing options...
Milan KTG Posted August 13 Author Share Posted August 13 Hi Graeme, This is not a solution since Teams does not exist in that path. It seems that New Team does not get loaded for some users at all. I traced it down to something in DEM but not sure exactly which line is causing issues. I've seen many reports of this online. Still have not found a solution. Quote Link to comment Share on other sites More sharing options...
StephenWagner7 Posted August 13 Share Posted August 13 I have to 2nd the comment regarding not trying to use both Classic and New. In all the new deployments I'm doing, if you just provision New Teams (without co-existence), it generally runs just fine. The big gotcha is to make sure you're not removing Teams using the OSOT tool (the new OSOT tool released in the past couple weeks has an option to keep new Teams). If you do remove Teams with OSOT, it won't get provisioned to users desktops on profile load. Quote Stephen Wagner (President, Digitally Accurate Inc.) VMware vExpert (vExpert Pro, vSphere, vSAN Awards), Omnissa Tech Insider, NVIDIA NGCA Advisor, VMUG Leader, and Director (Board of Directors) at World of EUC Check out my Tech Blog: https://www.StephenWagner.com Link to comment Share on other sites More sharing options...
Milan KTG Posted August 13 Author Share Posted August 13 (edited) I have a gold image where Classic Teams is removed, behaviour is still the same, it looks like the appx of New Teams is not registered for some users. I have made sure OSOT is not touching the store apps, have not even ran OSOT since deploying New Teams actually. Good to know there is a new version. Seems I can run a powershell command to force New Teams to show up. Add-AppxPackage -MainPackage "MSTeams_8wekyb3d8bbwe" -RegisterByFamilyName I would really like to find what in DEM is breaking it from showing up. Something is getting captured. Edited August 13 by Milan KTG Quote Link to comment Share on other sites More sharing options...
Milan KTG Posted August 19 Author Share Posted August 19 Looks like the latest Windows Update Aug 2024 has fixed this issue. We are on Win 10 21H2 LTSC. Quote Link to comment Share on other sites More sharing options...
Employee Victor León Posted August 19 Employee Share Posted August 19 Hello, If DEM captures the below registry key, it will prevent New MS Teams from showing up on the desktop. Check the FTA association configuration file as it might capture it if you use an old config template. 'HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserSignedIn' 1 Quote Link to comment Share on other sites More sharing options...
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