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Jenn Godwin

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About Jenn Godwin

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  1. Thanks for sharing that Pim! And if you notice any templates that you were expecting not showing up, it's because that is also not all of them. We're still working on getting all the correct zip files added, so you'll see more of the old posts show up there as we go through.
  2. Hello Omnissa community! As you may have noticed, we have recently migrated the EUC related content from the previous VMware by Broadcom community forums onto this site. We are happy to be able to provide this archive of helpful posts and information that have been shared over the years, and we hope that you'll find it very useful! You can find these posts here in the Migrated Content section of the forums. You will notice that it is view only, and you won't be able to post new content in these forums or reply to the existing posts. The migrated content will also appear alongside non-migrated posts when you search the forums, enabling you to find the posts and answers you are looking for even if they were originally on the other site. One key note is that you must be signed in to see this content. Otherwise you will only see a message that you do not have the correct permissions to view the content and you'll be prompted to register.
  3. @Dale Carter @Jubish Jose - Yes, we are working to migrate the content from the EUC related sections of the old VMTN forums over here, but that will not include profile pages for users. However, if you made a post on the VMTN forums that is migrated over, we also expect to be able to tie it to your account on this new platform - as long as you used the same email to log into Customer Connect and sign in here. At least that is the idea, assuming the data migration goes according to plan! We don't have a estimated completion date for the import quite yet, but definitely keep an eye out.
  4. Hello! Welcome to the forums @saltyđź‘‹
  5. Thank you for checking in on this OBrien! I have also reached out to our team internally and have gotten a couple of new support contacts who should be able to help in lieu of the sales support emails not working. @Peter I will send you a direct message with the contact info for these folks now!
  6. Good idea Joel, I'll update the tags here!
  7. The community team is thrilled to welcome everyone into our new forums! As we get started there are so many features and settings for you to take advantage of and make your forum experience great. This post will go over a handful of the most helpful features to start using, and our team will share more tips & tricks here in the forum resources section as time goes on. Posting When you want to create a post on the forums you can either use the +Create button at the top of the screen and select the correct sub forum from the drop down list, or you can go into the sub forum you wish to post in and use the Start new topic button there. You will notice that some of the sections do not allow topics to be posted. These are categories that hold more specific sub forums, so if you go one level deeper you should be able to post just fine! Tagging & marking solutions When you post, be sure to tag your content. This will help us ensure content is in the correct subforums, make our search results better, and make it easy for other users to find your content. This is a great way to assist others who might have the same question as you, or who are searching the site and might find the insights that you are sharing helpful. If you aren't sure what tag to use or how to spell it, just start typing. Our list of predefined tags will pop up and you can choose from them, or create your own. If you ask a question and someone answers it in a way that resolves your issue, please feel free to mark the response as the solution. This helps other users who are looking at your post quickly find the correct answer! Interacting & engaging with others We encourage you to get involved in this community space, and engage with other users here. There are many ways you can do that, such as reacting to posts and replying with comments of your own! You can also follow forum members to stay up to date with their content. A good place to find people to follow could be on the leaderboard, or you can follow anyone by going to their profile page and using the +Follow Member button. If you ever see content that is not meeting the requirements in our Code of Conduct, please let the community team know by selecting the three dot symbol on the top of any post or direct message and using the Report feature. Adjusting your account settings There are many personalization options that you can adjust in your account settings, such as your display name and post signature. You can access the account settings by selecting your profile in the upper right hand corner, selecting Account Settings, and selecting the various tabs on the left hand menu. Okay - that's enough for now, this post is already way too long! I hope these tips help you in your forum journey, and the community team will be back with more in another post.
  8. Hello Murat! We're happy to have you here!
  9. Code of Conduct This community is comprised of global participants with different perspectives, unique backgrounds, culturally based ways of communication and varying knowledge / skills levels. To ensure that all participants have a positive experience in the forums, we expect all users to adhere to the website Terms of Service as well as the Code of Conduct do’s and don’ts that we are sharing here. If the guidelines provided in this living document are not followed, the moderation actions detailed below may be taken. The goal is to create a collaborative forum for education and discussion about our products and solutions, allowing us to work together for the betterment of all our end users. These guidelines are in place to provide clear expectations and ensure this is a safe and respectful place for all users - customers, partners, and employees. Do: Be respectful: Treat all forum users, including other members, moderators, and employees with kindness, empathy, and respect. Recognize and appreciate the diversity of backgrounds, experiences, knowledge levels, and opinions within our community. Have patience: We know how imperative it is to get your questions answered and your issues resolved, and we will do our best to ensure a great experience seeking help on these forums. During this time of transition there are sure to be some snags, so your patience is appreciated as we stand this forum up and get going! Our internal team will be actively engaged and helping as they can, but research takes time to give our end users practical and validated responses. Use inclusive language: Use inclusive language that promotes a welcoming atmosphere. Avoid offensive or exclusionary comments related to race, ethnicity, gender, age, sexual orientation, disability, religion, or any other personal characteristics. Connect with others: Foster a fun and inclusive community by making friends and welcoming new users. Start conversations by posting your tips and tricks, questions, or anything else related that you want to share. Reply and react to others’ posts and answer questions if you have the knowledge needed to help them out. Ideally, learn from each other and their experiences with our products. Share the things you like: If you find a post particularly helpful or insightful consider sharing it with others. You can even use the Share option at the top of each topic to share it to your social media or via email. Try not to post repetitive content: Use the search function to see if your question has already been answered before you create a new post. Categorize your content: Help us keep things tidy by posting in the most relevant subforum for your post topic. And help others find the information they need by using our tagging system! If you notice a tag is missing, please let a moderator or admin know. Participate mindfully: Be considerate and constructive in your communication. Disagreements are natural but please express your views without personal attacks or insults. Encourage open discussion and diverse perspectives. Keep this forum a safe place for all users of any skillset, knowledge base or place in this technical vertical. Take responsibility for your actions: Take responsibility for your words and actions. If you make a mistake, apologize and seek to learn from it. Do not engage in behavior that disrupts the positive and inclusive nature of the community. Community is to build strength in a group coming together based on a similar interest and achievable goals. Follow all directions from community moderators and admins: Adhere to the specific guidelines and directives set forth by the community moderators or administrators. These guidelines are in place to ensure the well-being and positive experience of all community members. Report any concerns: If you see any posts that violate this code of conduct, please use the report feature (which can be found by clicking the three dots at the top of any post or direct message) to alert the community moderators and admins. We are committed to addressing concerns and maintaining a safe environment and will investigate these issues. Do not: Don’t engage in harassment or discrimination: Harassment or discrimination of any kind will not be tolerated. Everyone has the right to participate without fear of mistreatment. This includes employees, moderators, and your fellow community members. Do not post about issues with or “call out” other users on public forums, instead please contact a moderator or administrator directly for assistance. Don’t share unlawful or offensive content: Do not create or post links to content that is offensive, inappropriate, or harmful. This includes but is not limited to hate speech, explicit material, or content promoting violence. Don’t seek out or share private information: Respect the privacy and consent of others. Do not try to obtain or post anyone else’s personal information. Do not share your own personal information in public forums. Be mindful of the boundaries of others while interacting with them. Don’t spam: This includes posting promotional content, posting identical messages multiple times, or sharing irrelevant content. Moderation guidelines These guidelines apply to all users - forum members and our employees are all held to the same standards. Posts that violate this code of conduct will be deleted and the user will receive a warning, or for more serious offences the user may be temporarily or permanently banned from engaging on the forums (i.e. creating new posts, replying or reacting to posts, and using the private messaging system). Users who receive multiple warnings for the same or similar violations may be temporarily banned from engaging on the forums. If the behavior continues after this temporary ban, the user may be permanently banned from engaging on the forums. If you wish to appeal a moderation action please direct message the community team for assistance. If you feel someone has violated this code of conduct, please use the report feature (which can be found by clicking the three dots at the top of any post or direct message) for assistance. This will alert your community team and they will promptly review the report, intervening as needed. Other notes Please note that this is a living document which may be edited with additional guidelines as our community continues to grow. Appropriate moderation actions are decided at the sole discretion of the Community Team and may differ from what is indicated here when appropriate based on the severity of the offence.
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